We provide our customers with a unique Homeloans Ltd experience, from guiding them through the loan process, to ongoing management of the loan, and delivering our award winning customer service for the life of the loan.
Loans are distributed to our customers via two sales channels: Third Party, whereby our broker partners distribute to the end customer; and Direct, whereby out mobile lenders and satellite licencees distribute the products direct to our customers.
Homeloans Ltd is one of Australia's largest non-bank lenders. Having offices throughout Australia means that although we are a national company, our knowledge and experience always remains local.
Homeloans Ltd is the only non-bank mortgage originator to be listed on the Australian Stock Exchange. This provides our clients and investors with the assurance that our company is backed by nationwide strength and security. Being publicly listed also means we have to adhere to the ASX's strict standards on reporting and transparency in the way we run our business. We are also quality endorsed with ISO 9001: 2000.
At Homeloans Ltd we pride ourselves on listening and responding to our customer's needs. Our commitment to providing outstanding service, and the promise that our customers are able to speak to real people, not machines when they call, has been reinforced by several industry awards.
With a customer base of approximately 40 000 and a loan book around $4 billion dollars we continue to provide our clients with the services they require to achieve their dreams of home ownership.
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