Product Disclosure Statement

TECHNOCASH Chinese Remittance Card

Technocash Pty Ltd (ABN: 20 080 109 217)

• Phone: +612-9687-1900
• Fax: +612-9687-1911
• Level 5 ANZ Building, 20 Smith St, Parramatta, NSW, Australia, 2150
• PO Box 618, Parramatta, NSW, Australia, 2124
• Email: info@technocash.com
• Website: www.technocash.com
• Licence: Australian Financial Services Licence No: 247299

The TECHNOCASH Chinese Remittance Card provides a user friendly remittance service to China for Chinese people living or working in Australia. Payments can be made conveniently using internet banking or cash over the counter at any National Australia Bank branch in Australia. When depositing over the counter tell the operator to enter your card number as a reference - it is essential they insert this information - so insist they do.

Once you have deposited the funds, you do not need to do anything else. Technocash will manage the whole transaction from there on. Next business day funds arriving will be identified and remittance processing will begin.

The remitter does not need to have a bank account or use the Internet, however we do provide daily rates on our website. You also have the option of logging in to your account to check your payment history. If you wish to do this please contact Technocash so we can email your login details to you.

The beneficiary does not need to have access to the Internet. The beneficiary receives the money directly to their bank account in CNY. We currently offer services to all major Chinese banks (except for Post Savings Bank). Providing the maximum amount of CNY remitted is our emphasis. We make every effort to ensure the fastest possible delivery time within the restrictions of bank reporting and cut-off times.

Once you know your Card number, you don't even need to have your Card with you to send remittances. All you need to do is include your Card number as a reference when depositing funds.

You can have more than one TECHNOCASH Chinese Remittance Card. This means that you can conveniently send money to any number of beneficiaries. Also, many people can have a card for the same beneficiary. This means that your loved ones in China can be sent money from any of their family and friends. All you do is deposit funds with a different reference.

Full Reporting

Remember, full reporting is available at any time through your TECHNOCASH Chinese Remittance Card - you can confirm payments directly yourself, and review all past payments. You also receive email notification, and optional SMS and fax notification of all payments to or from your TECHNOCASH Chinese Remittance Card.

Licensing

You can use our system with confidence. Your TECHNOCASH facility is provided by an Australian Financial Services licensed company dedicated to improving your remittances.

Risks associated with the TECHNOCASH Chinese Remittance Card are summarised below.

It is extremely important that your TECHNOCASH Chinese Remittance Card sends money to the correct beneficiary. The application form is used by Technocash on an ongoing basis, so you must ensure the correct details are put on the form. If you have to change or update any information you must promptly provide this information to Technocash. Full and correct bank account details must be provided for your nominated beneficiary. If this is not done remittances may fail or be paid to the wrong person. Technocash may contact you on the phone numbers provided to make corrections if errors are detected. You must ensure that your own contact information is correct.

TECHNOCASH Chinese Remittance cards are not able to take advantage of Australia Post collections and thus are not provided with a Barcode. If any deposit is somehow made at Australia Post outlets using a TECHNOCASH Chinese Remittance card the funds will be refunded and a handling fee of $10.00 will be deducted. Please consult with Technocash to inform us of your prefered location of depositing remittance funds so that we can improve our services.

If you discover that you have initiated a remittance to an incorrect bank account or that you have sent an incorrect amount of money, you may be able to cancel the remittance at any point up until Technocash processes the remittance, but at no point thereafter, by contacting Technocash during business hours. TECHNOCASH systems are based on irrevocable payments.

As remittances will involve sending Australian dollars to arrive in China in the equivalent CNY value (less applicable remittance fees), you should refer to the rates being offered in relation to any days remittance. Exchange rates shall be based closely upon indicative Australian, Chinese and other bank rates to provide the best service possible for our customers; they are updated on a daily basis and published on Technocash's website.

To remit a specific amount to the beneficiary you will need to carefully consider the rates and fees to ensure the desired amount arrives.

Technocash operates within the clearing, reporting and processing times of the Australian banking system and our Chinese bank resources, and attempts consistent delivery timing but cannot guarantee that delays will not occur. The TECHNOCASH remittance service is not suitable where instantaneous delivery is required.

If your remittance activity reaches certain transaction value thresholds in a given time period, it may be necessary for Technocash to confirm your identity and other personal details. Your TECHNOCASH Chinese Remittance card may be subject to periodic transaction limits if your identity has not been fully verified.

Social and Ethical Considerations:

Our Retail Terms and Conditions (if you are on the web click here..) state: 'Technocash reserves the right to decline to allow the Retail BillFold to use the Technocash Payment System to sell goods and services if Technocash, in its sole discretion, determines that the whole or substantial whole of the Retail BillFold's business is for the sale or licence or membership fees of products that require the customer to be of a required age such as alcohol, cigarettes, gambling, or adult products and sites'.

Technocash allows its customers to work with prepaid funds and does not promote credit. These features make TECHNOCASH online transactions suitable for all ages.

Sales Force:

Authorised representatives are trained and authorised to sell Technocash products, and earn commissions for specific card activities. If you are thinking of joining our Sales Force, details of commissions and other similar payments are by application only. Please ring Technocash or use the contact page on our website. More information is available from our website. If you are on the website Click Here..

If you are a customer and wish to check whether a person is authorised you can check our website. If you are on the website Click Here..

Cost of Remittances:

Bank Account for Remittance Deposits

Use the bank account shown below to deposit funds for transfers to your beneficiary. Remember you must include your Card number as a reference. You can deposit funds by Internet banking or over the counter at any branch. For counter deposits, ensure the operator includes your reference.

Australia

Bank: National Australia Bank Limited (NAB)
Branch: 28 George St Parramatta NSW
Account Name: Technocash Pty Ltd
BSB-Account number : 082-330 853825549

Technocash also sells products such as mobile phone recharges: please log in to your account to view prices, range, and quantity of available products.

Our fees and charges are subject to change. Your card will receive a message about any changes to fees and charges at least 30 days before they come into effect. This same personal messaging system will also be able to inform you of other changes, such as to your card's features, functions, and terms and conditions.

The following are the significant Terms and Conditions that apply to you as a Technocash customer. You can also explore the legal section on our website to view our full Terms and Conditions.

By completing an approved TECHNOCASH Chinese Remittance Card application form the remitter agrees to be bound by these Terms and Conditions and by any other Terms and Conditions as amended and as may be posted from time to time on any of Technocash's websites or as provided to the remitter in writing. The remitter also undertakes that they have read and understood Technocash's Product Disclosure Statement.

TECHNOCASH Chinese Remittance Cards will be posted to the remitter at the address entered on the completed application form by standard mail as soon as is reasonably practicable provided that all necessary information is correctly completed per the application form.

Technocash agrees to provide a service whereby use of any approved TECHNOCASH Chinese Remittance Card reference associated with a deposit will ensure that funds loaded will be paid to the beneficiary associated with that TECHNOCASH Chinese Remittance Card through transfer directly to the beneficiary's bank account as per the details provided on the relevant application form (the "Remittance Service").

Technocash agrees to provide this Remittance Service to owners of TECHNOCASH Chinese Remittance Cards ("Remitter") under the following Terms and Conditions:

The maximum amount per remittance using a TECHNOCASH Chinese Remittance Card is the equivalent of USD $2000. Technocash reserves the right, on a case-by-case basis and for reasons of security and compliance with Chinese and other laws, to set maximum and minimum acceptable remittance values. If a customer deposits in excess of the maximum allowable amount Technocash reserves the right to not process the remittance or to process as a remittance only that part of the funds on deposit equivalent to or less than the maximum allowable amount.

A TECHNOCASH Chinese Remittance Card may only be used to send money to an individual's bank account, and may not be used for sending funds to business accounts. It is an additional requirement that the individual beneficiary is a Chinese national.

Remitter agrees to not use the Remittance Service for any unlawful or illegal activities.

The Remittance Service is provided on an "as is" basis and Technocash disclaims all warranties or representations of any kind whether express or implied about the features of the Remittance Service. Technocash will use reasonable endeavours to maintain the functioning and integrity of its payment system and the Remittance Service, however makes no warranty that its payment system or the Remittance Service will be at all times uninterrupted, secure or error-free.

Remitter understands and agrees that Technocash shall not be liable, to the maximum extent permitted by law, for:

a) any direct, indirect, incidental, consequential or exemplary damages, including but not limited to damages for loss of profits or goodwill;
b) any other tangible or intangible losses resulting from the use of, or inability to use, the Remittance Service; or
c) any unauthorised access to or alteration of information provide by Remitter.

Remitter agrees to indemnify and hold free and harmless Technocash and its affiliates, officers and employees from any claim, demand, liability, or otherwise made by any third party related to the Remitter's use of the Remittance Service. Technocash will not be held liable for any delay in delivery or delivery failure, nor any direct or indirect loss incurred by any party in relation to such, nor shall it be liable for any costs, expenses or damages in relation to such occurrences where same are caused by any event of force majeure, which includes but is not limited to accidents, traffic problems, power failures, earthquakes, storms, lightning, floods or other natural disasters, war, insurrection, civil disturbances, blockades, riots, embargoes, epidemics, adverse weather conditions, explosions, strikes and other labour conflicts effecting delivery of the Remittance Service, government action or inaction, breakdown of machinery or equipment (unless caused by failure to observe good maintenance and engineering practice) or facilities or shortages or unavailability of materials or equipment, the effects of computer viruses upon software or a computer system, any unintentional overloading, reduction in capacity or alteration of a computer system or services to or from that system, telecommunications failure, internet data transmission failure or any other cause which is not reasonably within the control of Technocash.

Technocash reserves the right to delay or refuse delivery in cases of political unrest or natural disasters in which it has determined in its sole discretion that such may in any way endanger its partners, officers or employees.

Remitter agrees to provide complete, true and accurate information about both themselves and any nominated beneficiaries as required by the relevant TECHNOCASH Chinese Remittance Card application form and as required to effect successful delivery of remittances. Technocash will not be held accountable for delay or failure of delivery of remittances due to erroneous or fictitious Remitter or beneficiary information. Remitter agrees to promptly contact Technocash in order to correct any information where it is discovered that incorrect information has been submitted, or to change or update information submitted where such changes are appropriate in order to maintain the information as true and accurate.

If a Remitter provides incorrect or incomplete information or information that is not true or accurate, Technocash reserves the right to suspend or terminate the relevant TECHNOCASH Chinese Remittance Card/s, disallow the Remitter from using the Remittance Service, or to correct, complete or modify any information as it deems necessary in its sole discretion. The Remitter further acknowledges the right of Technocash to contact both themselves and any nominated beneficiaries to seek further clarification of details in order to comply with Chinese and other legal and regulatory requirements.

Minimum identification requirements apply to all BillFold accounts - please refer to the full transaction reporting and money laundering prevention terms and conditions in the legal section of the website.

Information provided on completed application forms is protected pursuant to Technocash's Privacy Policy. Technocash may use this information for statistical purposes and to assist in the development of better and more efficient services. No personal information will be disclosed to any person except where such disclosure is necessary for the performance of the Remittance Service, and with the exception that Technocash may provide information to competent government authorities or other regulatory agencies for security purposes or as required by laws and regulations.

Technocash reserves at all times the right to modify, update, add, vary or remove Terms and Conditions associated with the Remittance Service, and to suspend or discontinue the Remittance Service either temporarily or permanently without notice. Technocash further reserves the right to suspend or terminate specific TECHNOCASH Chinese Remittance Cards for any reason, including but not limited to any case in which Technocash determines in its sole discretion that a Remitter has violated any Terms and Conditions. Remitter agrees that Technocash will not be held liable either to Remitter or to any third parties in relation to such suspension, discontinuation or termination.

Where the Remitter has entered bank account details for a nominated beneficiary on an approved TECHNOCASH Chinese Remittance Card application form, remittances initiated by the Remitter will be sent to the nominated beneficiary using the bank account details provided on said form.

The exchange rates that are to be applied to any remittances shall be based closely upon indicative Australian, Chinese and other bank rates to provide the best service for customers. Exchange rates are updated on a daily basis and published on Technocash websites.

As TECHNOCASH Chinese Remittance Cards are provided free of charge, Technocash reserves the right to not issue Cards or alternatively to impose a fee of $25.00 per Card payable in advance before a Card is shipped, in any case where Technocash determines that an application form has been completed frivolously or is not genuine. While Technocash wishes to provide its Remittance Service to everyone who can benefit from its use, Technocash only wishes to provide its services to genuine customers.

Delivery time taken from when the Remitter pays over the counter or via Internet banking to the time the nominated beneficiary receives payment will vary according to when Technocash receives deposit information from the bank (usually the morning of the next Business day) and our Chinese remittance partners' services cut-off times. We provide an indicative delivery guide on our website of delivery processing times.

Money will be generally be available for a Remitter's nominated beneficiary in their nominated bank account within 2 to 3 working days of Technocash processing the remittance.

Dispute Resolution System:

Handling complaints and resolving disputes quickly and fairly is very important to us and our customers. Technocash has an internal complaints handling and dispute resolution system and is also a member of the Banking and Financial Services Ombudsman (BFSO), our independent and impartial ASIC-approved External Dispute Resolution Scheme.

If you are an owner of a Technocash product and have a complaint, you should contact Technocash via any of the following methods:

- Feedback Form on our website
- Email us at feedback@technocash.com
- Fax us on +61 2 9687 1911
- Ring us on +61 2 9678 1900

Our system has strict target timeframes for the resolution of disputes. If you feel your complaint has not been satisfactorily handled or resolved following our internal process you can contact the BFSO, whose contact details are as follows:

The Scheme also has special arrangements to ensure access for the hearing and speech impaired.

We have a dispute resolution policy and you can contact us via phone, fax or email for a copy or more information. If you are on the internet, we are also able to provide you with our dispute resolution policy in PDF form (Click here...) We also have a dedicated webpage for your feedback

PDS Changes:

This PDS is up to date as of the date of its preparation as indicated in the header of the document. This PDS may be updated without the need to notify you if the updated information is not materially adverse to you. Any updated information may be obtained at any time from Technocash Pty Ltd for no charge.